Frequently Asked Questions

When you create a Jane Websites and connect your Jane account, we access the public information on your Jane booking site. Our system imports your logo, location, services, providers, and other important information for your website. We use that data to populate your website.

The Jane Websites integration automatically checks and syncs your website daily based on changes that you make to your Jane account. We've taken away all that work of maintaining your website. 

Yes — Jane Websites are built with search engine optimization in mind. You’ll have access to built-in tools like:

  • Custom page titles and descriptions
  • Image alt tags
  • Fast-loading pages
  • Mobile responsiveness
  • Clean site architecture
  • Metadata for key pages like bios and services
  • Easy integration with Google Analytics and Search Console

Most importantly, your site makes it simple to add keyword-rich content, because great content is what really drives strong SEO. And if you’re looking for extra support, our SEO Booster add-on can give your visibility an extra lift.

  • Secure Website Hosting
  • Daily syncing between your website and your Jane account
  • Real human customer support
  • Built-in search engine optimization
  • Unlimited pages
  • Unlimited storage
  • Blog posting
  • Video embedding
  • Staff profiles
  • Password-protected pages
  • Unlimited contact forms
  • Photo galleries
  • Software updates
  • Server backups

Support is included in your monthly fee, so you can reach out to our team anytime at support@janewebsites.com. We’re here to help with tech support, troubleshooting, or any questions about using your site.

You’ll also have access to a growing Knowledge Base, full of helpful guides and tips to make managing your website even easier.

Yes. You can connect your own custom domain, and we’ll help guide you through the setup. If you do not currently own a domain, you will need to register a domain with a 3rd party. We recommend hover.com.

The easiest way to move your content is by copying and pasting from your current website into your new Jane Website. Most people find the process pretty straightforward — and we’d be happy to show you just how simple it can be.

You’re welcome to book a Zoom call with our team anytime. We’ll walk you through the platform and help you get your new site ready to launch. If you need extra hands-on support, we can also refer you to a trusted partner agency.

A Jane account is not required to build a website. We have many customers using our service that utilize other EMR's.
There is no long term commitment required with Jane Websites. When you launch your website, a month-to-month subscription is activated and you will be billed on the same day, each calendar month. You can cancel your subscription at anytime.
Jane Websites don’t include email hosting, but you can use services like Google Workspace or Outlook with your custom domain. If you need help setting that up, we can point you in the right direction.

It was! Clinic Sites was acquired by Jane, and we’re now called Jane Websites. While the name has changed, the same team is here — now with even tighter integration and support from Jane. If you were a Clinic Sites customer, you’re in the right place.

Still have questions or need a hand?

We’ve put together a Knowledge Base full of step-by-step articles to help you build and manage your Jane Website. Whether you're editing your content, updating your images, or just getting started, you’ll find helpful guides to walk you through it.

Need more support? We’re here for that too.

You can book a call with our team or reach us anytime at support@janewebsites.com

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